Comments Off on How do I use a gift voucher/coupon?
If you have received a gift voucher or promotional coupon, if your gift voucher/coupon covers the full amount of your purchase you can click on the third option on the payment methods which is “PURCHASE USING GIFT VOUCHER/COUPON.” If the gift voucher/coupon covers a fraction of the total purchase price proceed with choosing a credit card or direct deposit to complete your payment.
Comments Off on My currency converter is not being responsive?
Comments Off on I did not receive an order confirmation notification.
If you completed your order and made payment but did not receive a confirmation of your order kindly send your name and email to email@example.com and we will trace your order.
Comments Off on Can I order something that is out of stock?
When an item you like has low stock available or out of stock allow us 14 days from the day you place your order and we deliver. If the item has been discontinued, we will notify you immediately and you can use the credit to purchase something else available.
Comments Off on Who do I contact when having technical challenges with my order?
You can contact our support team on +27 11 056 9128 or send an email to firstname.lastname@example.org if you are having challenges with completing your order.
Comments Off on How do I create a new account?
Click on sign up, you will be requested to enter your email address and create a password. You will also be asked to add your billing address and your shipment address. From then on you can continue browsing the store. Once done you can logout.
Comments Off on How do I edit my account?
To edit any of your account information, click My Account on the top right corner of the website and your information will appear and you can edit it.