Comments Off on How do I use a gift voucher/coupon?
If you have received a gift voucher or promotional coupon, if your gift voucher/coupon covers the full amount of your purchase you can click on the third option on the payment methods which is “PURCHASE USING GIFT VOUCHER/COUPON.” If the gift voucher/coupon covers a fraction of the total purchase price proceed with choosing a credit card or direct deposit to complete your payment.
Comments Off on How do I make a payment?
There are two methods of making payment. You can make a payment through any VISA or Mastercard from anywhere around the world. If you are in South Africa you can make a direct deposit into our bank account (Find bank account on the checkout page).You can also make a payment through an EFT into our account; once the funds have cleared in our account we will process your order.
Comments Off on Can I return a product?
If the product does not fit, or there is an issue with it’s quality you can swap it for the same product. Make sure that the product is not washed, tempered with. You can return it to Afrokulcha, P.O Box 30934, Kyalami, Johannesburg, South Africa 1684
Comments Off on How do I keep updated on new stock?
We have a bi-weekly newsletter which you can subscribe for by sending us an email or by entering your email on any of the “Stay Updated” tabs across the website.
Comments Off on How do I give feedback on a product?
You can rate a product directly from a link provided on the right side of the product image. All comments will be posted on the website.